Cotswold Garden Tours Ltd are committed to ensuring that your privacy is protected. This document details how we use and protect any information that you provide with us. Any information by which you can be identified will only be used strictly in accordance with this privacy policy. Cotswold Garden Tours may update this policy from time to time and we therefore advise you to check this page.

We will collect and collate the following information:

1. Your name,
2. Contact information including personal addresses, email address and contact numbers,
3. Demographic information such as country, interests, preferences,
4. Any other information that is relevant to customer surveys and offers.

This information gathered will be used for the following purposes:

1. Internal record keeping,
2. To improve our services and products,
3. Send you promotional emails about special deals, new product offerings and other information we think may be of interest,
4. We may, if you have opted to do so, contact you via phone, email or post for market research purposes.

Cotswold Garden Tours Ltd is fully committed to ensuring all of the information you have provided is secure and protected. To prevent unauthorised access or disclosure we have made sure to have rigorous and suitable physical, electronic and managerial procedures in place. This therefore safeguards the information we have collected online. We will absolutely not give any third party your personal details.

Our website may contain links to external websites of interest, especially those gardens with who we have partnered. Once you have opted to click on one of these links to leave the www.cotswoldgardentours.com site, you should be aware that we no longer have any control over that website. If you decide to provide these other sites with any of your contact/personal information, we can not be responsible for the protection and privacy of this data.

You are able to choose to restrict the collection or use of your personal information in the following ways:

1. When filling in one of our online forms, indicate on the dropdown menu that you do not want the information provided to be used to keep you updated,
2. If you have previously agreed with us using your personal information for marketing purposes and wish to amend this, please write to us at karen@cotswoldgardentours.com.

How long we retain your data: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data: Visitor comments may be checked through an automated spam detection service.

As previously stated, we will not sell, distribute or lease your personal information to any third parties unless we have your permission or are required to do so by law.

You may request details of your personal information which we hold under the Data Protection Act 1998. A small fee will be payable. Should you require a copy of your personal information held by us then please write to us at 7 Threshers Yard, West Street, Kingham, Chipping Norton, Oxfordshire, OX7 6YF.

If you have identified any information we are holding on you to be inaccurate, or incomplete, please email us at karen@cotswoldgardentours.com at your earliest convenience.

Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.